Click on one of the links below to jump to a specific section:
- Personal Data We Collect and How We Use It
- Information We Collect by Automated Means
- With Whom We Share Your Information
- Automated Decisions About You
- User-Generated Content
- Links to Other Sites
- How We Protect Personal Data
- International Transfers of Personal Data
- How Long is Personal Data Retained
- Data Protection Rights
- California Residents
- How to Contact Us
Personal Data We Collect and How We Use It
We may collect personal data from individuals through our websites or by other means, such as email, fax, mail, phone, mobile applications, third-party applications, our parent, subsidiary, or affiliate companies, business partners, and other third-parties such as commercial data vendors and public databases. The principal ways you may provide the information and the types of information you may submit, as well as the ways we may use the information, are listed below.
Business Purposes – On our websites and mobile applications you may be able to register using your personal data to gain access to information related to your business relationship with or products of The LYCRA Company. We use these details to manage our relationship with you and (if applicable) your company, provide you with access to information about your business relationship with us, and to facilitate your use of the websites or mobile applications. You may also choose to provide, or we may obtain, your personal data at trade shows or from our distributors. It is in our legitimate business interests to use this information so that we can manage our business relationships and carry out marketing and sales activities.
Careers – Individuals from all over the world apply for jobs with The LYCRA Company through The LYCRA Company Careers or similar websites, third-party job posting sites, job fairs, or directly to the business locations. The information job seekers provide through this process is often maintained by third-party service providers. This information may be maintained in locations within the United States, accessible to our global recruiting team, and be shared with our corporate affiliates for the purpose of evaluating your application for positions within our company. The information submitted by job seekers, such as name, contact details and any other information relevant to the application is used to evaluate their qualifications for employment and to contact them regarding possible employment opportunities. It is in our legitimate business interests to use this information in the selection process and to communicate with you regarding your application, and it will be necessary for you to provide us with this information so that we can assess your application.
Job seekers may also choose to provide sensitive personal data such as gender or ethnic background. Providing this data is optional and is not required to apply for a job with The LYCRA Company. This information will not be considered in evaluating candidates’ qualifications for employment.
Contests, Sweepstakes, Promotions and E-Commerce – We may collect personal data such as your name, contact details and payment details, if you request a coupon, or wish to participate in contests, sweepstakes, promotions, or e-commerce activities related to The LYCRA Company or our products or services. If you provide another person’s information to us, you must first obtain appropriate consent from that individual prior to providing this information and in order for us to use this information in the manner indicated. It is in our legitimate business interests to use your personal data to communicate with you and to process your requests and purchases. When we process personal data to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
The LYCRA ONE™ Website –
Registration. If you register for or use the LYCRA ONE™ Website, we will collect the information you provide, such as, your name, contact information, phone number, company you work for, job function, login credentials, details about your organization, including the address, and any settings or preferences you provide in your account.
Your Use of the Website. When you use the LYCRA ONE™ Website, we may collect any of the personal data provided in Information We Collect by Automated Means, such as information about your device or how you engage with the LYCRA ONE™ Website.
Orders made via the LYCRA ONE™ Website. You can use the LYCRA ONE™ Website to order certain products or services for your Company or for third parties. To order a product or service, you must fill out our shipping form, which includes the recipient’s name, address, telephone number and email. By filling out the shipping form, you represent to us that you have obtained authorization to share the personal data from any recipient(s) whose information you provide to us. Wherever possible, we encourage you to use non-personal data and ship products using corporate information.
Contractual Obligations – If you are a vendor or a contractor, we may ask you to provide personal data such as your name, photo, contact details or business and financial details to establish and administer your account, process payments, and for compliance with internal and legal requirements (which may include medical testing and monitoring requirements, where required). We use your information for this purpose so that we can comply with our contractual obligations to you.
Feedback – You may be able to submit feedback on our websites. If you choose to give us your feedback, we may ask you for your personal data. We may also ask you about your experience using our websites. It is in our legitimate business interests to use the information you provide to enhance our websites, evaluate the quality of our products, or to communicate with you about products and services.
Incidents and Allegations – When you provide information about an incident or allegation, personal data including your name, contact details and any relevant information about the incident or allegation may be collected. As permitted by law, we use these details to investigate and comply with any applicable company or legal requirement. We may transfer and disclose your information to third-parties as required in the course of the investigation or to comply with any legal obligation related to the information you provide.
Information Technology Security – We may collect personal data in connection with detecting and defending against security threats in accordance with our legitimate business interests and our legal obligations. We employ measures to detect and defend against security threats, promote business continuity, and to maintain our IT systems. To ensure physical security of our facilities we may, where permitted under local law, utilize video surveillance systems.
Other Uses of Information – We may use the personal data you provide to us for internal general business purposes in accordance with our legitimate business interests. These purposes include administration of our websites, reporting, data analytics, fraud prevention and to comply with or enforce our legal obligations, standards, policies and procedures (i.e., due diligence checks and sanction screening where applicable). We may use personal data to protect the rights, property, health, or safety of us, any person, or the public
Scholarships, Grants and Awards – You may provide personal data such as your name, contact details, education details, employment details, qualifications, awards, etc. when applying for scholarships, grants or awards offered by The LYCRA Company. It is in our legitimate business interests to use the information you provide in the selection process, to communicate with you and to publish a list of the recipients. It is necessary for you to provide us with the information requested so that we can assess your application.
Information We Collect by Automated Means
When you visit and interact with our websites and applications, we may collect "Other Information” that does not inherently reveal your specific identity, in order to learn how to best tailor our websites for our visitors. Examples of what Other Information we may collect and how we and third-party service providers may collect this information include:
App Usage Data – When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
Browser and Device Information – Certain information is collected by most browsers or automatically through your device, such as your computer type, operating system name and version, device manufacturer and model, Internet browser type and version and the name and version of the online services (such as the Apps) you are using. We use this information to ensure that the online services function properly.
Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. Opting-out of these cookies, you will experience less targeted advertising.
IP Address – Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the online services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering our online services. We may also derive your approximate location from your IP address to understand from what regions of the world our website visitors come.
Physical Location and Mobile Location-Based Services – We may collect the physical location of your device if you have consented to us doing so. When you agree to provide your location to us, we may use your device’s physical location to provide you with personalized location-based services and content.
If you have downloaded one of our Apps, you may enroll to receive offers by agreeing to the use of technologies that enable us to collect information about your location through your mobile device’s Bluetooth or similar capabilities. We will collect this information if you opt-in through the App (either during your initial login or later) to receive the offers and by enabling these capabilities on your mobile device.
With Whom We Share Your Information
Corporate Affiliates – We may share the information you provide (such as information about your orders, enquiries, applications or use of our websites) within The LYCRA Company for marketing, recruitment and internal reporting purposes. We do this to run our business more efficiently and to have a better understanding of our customers across business lines.
Marketing Partners – In some cases, we may permit certain network advertising companies to collect personal data on our sites. In addition, our business partners may access personal data about you that we have combined with such business partners’ data. We may collaborate with our business partners to jointly send tailored promotional communications to you using the combined set of information. If you prefer not to receive these joint communications, you can opt out by following the instructions included in any such communication.
Non-Personal Data – We may share non-personal data, such as aggregate user statistics, with third parties.
Sharing With Your Consent – Our services may present you with the opportunity to opt in to receive information or marketing offers from third parties or to otherwise consent to the sharing of your information with third parties. If you agree to have your personal data shared, your personal data will be disclosed to the third-party subject to the privacy notice and business practices of that third party.
Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on International Transfers of Personal Data below for more information.
Automated Decisions About You
We may make automated decisions about you using your personal data. Automated processing may be used when evaluating large numbers of applicants for job vacancies. For these purposes we would request that you create a profile and answer some job-related questions to evaluate your skills as compared to the published job requirements. An algorithm may then be used to determine which candidates will be allowed to proceed to the next step within the selection process. The outcome of the evaluation may have an impact on whether you are offered a role for the vacancy you apply to.
Links to Other Sites
How We Protect Personal Data
We maintain administrative, technical and/or physical safeguards and security measures to protect personal data. However, we cannot guarantee the security of your personal data, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate as required by law.
International Transfers of Personal Data
How Long is Personal Data Retained
- Maintain business records for analysis and/or audit purposes
- Comply with record retention requirements under the law
- Defend or bring any existing or potential legal claims
- Address any complaints regarding the services
Data Protection Rights
You may have certain rights regarding your personal data, subject to local law. These include the following rights to:
- access your personal data;
- correct the information we hold about you;
- erase your personal data;
- restrict our use of your personal data;
- object to our use of your personal data;
- withdraw your consent for us to use your personal data, if applicable;
- receive your personal data in a usable electronic format and transmit it to a third party (right to data portability); and/or
- lodge a complaint with your local data protection authority (if applicable).
Our services are generally not directed to children under 18. We do not knowingly collect personal data from anyone under 18 without parental consent. If you become aware that we have collected personal data from a child under the age of 18 without parental consent, please let us know so we can take appropriate action.
How to Contact Us
The LYCRA Company
Ethics & Compliance Department
One Little Falls Center
2711 Centerville Road
Wilmington, DE 19808